Refund Policy

Last updated: 1/29/2026

1. Overview

Because our products are printed on demand especially for you, we strictly do not offer returns or exchanges for buyer's remorse or incorrect size selection. Please review the sizing charts carefully before purchasing.

2. Damaged or Defective Items

We pride ourselves on quality. If you receive a defective or damaged product, a free replacement or a refund will be offered if the problem is reported to us within 30 days of product delivery.

To start a claim, please email us at support@gemcitysocialsports.com with:

• Your Order ID
• A clear photo of the damage/defect

3. League Registration Refunds

For league registration refunds (managed via LeagueApps), please refer to the specific league's policy or contact us directly. Generally:

• Full refunds are available up to 2 weeks before the season start date.
• Partial refunds or credits may be issued for medical reasons or relocation.
• No refunds once the season schedule has been finalized.