Shipping Policy

Last updated: August 25, 2026

1. Fulfillment

Gem City Social Sports partners with Printify for all merchandise. All products are unique and produced only once ordered. This also means that returns and exchanges are not supported if you ordered the wrong size, color, or simply changed your mind.

2. Shipping Times

Processing Time: Please allow 2-5 business days for your order to be printed and quality checked.

Shipping destination: The team store currently accepts delivery addresses in Ohio only.

Shipping price: Standard shipping is quoted directly by Printify for the items and Ohio address entered at checkout.

Shipping Time: Once shipped, orders typically arrive within:

3. Tracking

You will receive a shipping confirmation email containing a tracking number as soon as your order has been fulfilled. Please note that it may take up to 24 hours for the tracking to become active.

4. Lost Packages

If your package is lost in transit, please contact us at info@GemCitySocialSports.com no later than 4 weeks after the estimated delivery date. Include your order number and tracking information.